Sowerbys Quality Guarantee
Quality in 1925.
Since 1925, Sowerbys Shoes have provided high quality footwear and hats to the people of Stourbridge and beyond, becoming locally renowned for our top service, family business ethics and fantastic variety and reputable products. Today, our morals are exactly the same: finding you, the customer, the best pair of shoes for you. After all, one can tell so much about a person based upon their choice of footwear!
We know how important shoes are, that's why we are in the business! We aim to ensure that every pair of shoes that gets delivered is just perfect, but if it isn't then we have your back.
Customers have 14 days to return items without giving a reason to obtain a refund or an exchange. If the shoe is the incorrect size, or you change your mind about thew colour or style, then you also have 14 days to return the item.
If you wish to return an item, simply get in touch using the contact details below and we will respond to your issue within 24 hours.
We recommend that all customers create a Sowerbys Shoes account in order so that we can best keep in contact with you with regards to any orders you place.
Clive Sowerby (Managing Director) -
Benjamin Bullock (Online Communications) -
01384 394326 (subject to opening hours)